lagcheck can I play right now?

Is Xero down right now?

Checked 2 minutes ago

No — Xero is working normally
Zoom, Twilio, Amazon Web Services and Elastic Cloud are all reporting problems at the same time. Amazon Web Services and Elastic Cloud are infrastructure a lot of what we watch runs on. We cannot tell from here whether that is the cause — we are reading status pages, not tracing dependencies — but it is worth ruling out before you blame your own line.
If you are having trouble anyway, the problem is more likely to be between you and Xero than at Xero itself. Two things worth checking, in order: your connection under load — a line that idles at 20 ms can jump to 300 ms while something uploads, which drops you from sessions and looks exactly like a server fault — and whether the people you play with see the same thing, since a service can be healthy in your region and unwell in theirs. Run a connection check.

The last 48 hours

Nothing wrong in the last 48 hours.

Last problem before that: 3 days ago, lasting 32h 50m.

Longer record

88.65%Clear of trouble, 31 days
14Problems seen
32h 50mLongest
3 daysLast problem
Clear of trouble, each day, last 31 days

This longer record is here so the 48-hour picture above can mean something — without it we could tell you a problem happened, but not whether that is normal for Xero.

Something was impaired on 11.35% of our checks over that window. That is how often Xero was reporting a problem somewhere, which is not the same as how often it was unreachable. The longest outage we have on record ran 32h 50m.

Day by day

The last 30 days of Xero, one row each.

DayClearUpChecksStartedLongest ended
2026-09-27 so far today 100% 100% 1 none —
2026-09-26 100% 100% 288 none —
2026-09-25 100% 100% 287 none —
2026-09-24 29.97% 100% 287 1 32h 50m
2026-09-23 55.4% 100% 287 1 —
2026-09-22 100% 100% 287 none —
2026-09-21 100% 100% 287 none —
2026-09-20 100% 100% 287 none —
2026-09-19 100% 100% 286 none —
2026-09-18 100% 100% 287 none —
2026-09-17 100% 100% 282 none —
2026-09-16 73.17% 73.17% 287 1 6h 27m
2026-09-15 57.49% 98.95% 287 1 22h 38m
2026-09-14 47.04% 83.97% 287 1 4h 9m
2026-09-13 99.3% 99.3% 287 1 —
2026-09-12 100% 100% 287 none —
2026-09-11 100% 100% 286 none —
2026-09-10 100% 100% 287 none —
2026-09-09 100% 100% 288 none —
2026-09-08 70.28% 100% 286 none 7h 25m
2026-09-07 72.13% 89.55% 287 3 4h 1m
2026-09-06 100% 100% 286 none —
2026-09-05 100% 100% 287 none —
2026-09-04 100% 100% 286 none —
2026-09-03 100% 100% 287 none —
2026-09-02 83.97% 83.97% 287 1 3h 50m
2026-09-01 86.06% 100% 287 1 3h 24m
2026-08-31 93.31% 93.31% 284 none 1h 50m
2026-08-30 90.24% 90.24% 287 2 2h 19m
2026-08-29 100% 100% 287 none —

Clear is the share of checks that found nothing wrong at all; Up is the share that found Xero actually reachable — a vendor reporting one impaired component scores zero on the first and a hundred on the second, and both are true. Started counts outages that began that day and Longest ended the longest that finished on it, so a problem running across midnight is counted once, on the day it began, and measured on the day it stopped.

Rows recorded before 8 August 2026 do not carry a check count — the figure was kept and the denominator was not — so their percentages are shown without one rather than with a number borrowed from somewhere else. Rows before 9 August 2026 have no Up figure either: until then we recorded only whether something was wrong, not whether it was down, and the two are different questions.

Outage history

StartedLastedSeverityWhat happened
2026-09-23 13:16 UTC 32h 50m having problems UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)
2026-09-23 13:16 UTC 15h 35m having problems UK: MTD VAT and MTD IT - Degraded performance
2026-09-16 08:49 UTC 6h 27m partly down Global: Some customers unable to raise cases, contact support or access Xero Central
2026-09-14 15:08 UTC 22h 38m having problems UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)
2026-09-14 15:08 UTC 12h 48m partly down UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)
2026-09-13 23:46 UTC 4h 9m partly down ATO services may be unavailable
2026-09-07 23:46 UTC 7h 25m having problems AU: Customers are experiencing errors when using Activity Statement Prefill
2026-09-07 15:30 UTC 4h 1m having problems UK: MTD ITSA - Some customers receiving errors
2026-09-07 01:49 UTC 2h 31m partly down AU: Xero Tax - Customer won't be able to file tax returns due to an outage with ATO services.
2026-09-02 14:05 UTC 3h 50m down UK: Tax - MTD and VAT unavailable
2026-09-01 03:41 UTC 3h 24m having problems Global: Invoice Emails - some invoice, quote and statement emails may be delayed
2026-08-30 23:50 UTC 1h 50m partly down Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO
2026-08-30 20:21 UTC 2h 19m partly down Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO
2026-08-28 09:15 UTC 2h 30m having problems UK: Tax - Errors and slowness with MTD ITSA and VAT
2026-08-24 01:44 UTC 20 min having problems AU: Batch Payments - some customers may be unable to process batch payments in Xero.

When the status page says green and you still can't play

Status pages report the vendor's view of their own service, and they lag real outages — often by many minutes, sometimes by hours, because a human usually has to confirm before anything is posted. They also can't see the two things most likely to be wrong at your end.

The first is your own connection under load. A line that idles at 20 ms can jump to 300 ms the moment something starts uploading, which drops you from sessions and looks exactly like a server fault. Your plan speed says nothing about this; it's called bufferbloat and almost nobody measures it.

The second is where everyone else in your group is. A service can be healthy in your region and unwell in theirs, and if one person is hosting, their problem is everyone's problem.

Playing with people elsewhere

Xero being fine where you are does not mean it is fine for everyone in your group. The live dashboard resolves status against each person's own region, and will tell you which of your friends is in an affected area — plus who has the connection to host, which is usually a different question from who has the fastest plan.

Other services we watch

Worth a look when more than one thing feels broken at once: if several are genuinely down together, the fault is usually something they share rather than anything at your end. We are not claiming these particular services fail together — the live dashboard says when they actually do.